Returns & Exchanges
Return and Exchange Policy
We accept returns of unworn, unwashed, undamaged, have original tags attached, free of stains, makeup, deodorant, or wear for merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 15days of original purchase. For your convenience, online and phone purchases may be returned to Potomac Mills store. Refunds will be made in the form of the original payment. All custom or final sale items cannot be returned or exchanged.
In Store Returns
Bring your invoice or receipt to Potomac Mills store for refund or exchange, within 15 days of original purchase.
Bodysuits, swimwear, and undergarments are non-returnable or refundable. Beauty products, cosmetics, and accessories are non-returnable or refundable.
ME2 Designs does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not accept as return product. Please email help@ME2Designs.com
Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging.)
Please allow up to two weeks for your return to be processed